Once you’ve mailed your Clean Out Kit, it can take up to 3 weeks to be delivered to thredUP. Once your bag is received, it will take up to 3 weeks to process your kit. Once processed, your item will have 30 days to sell on thredUP.com. Once sold, the buyer has a 14 day return window for the item. After the return window period, it will take 1-2 weeks for Yitty to apply the earned credit to your account. The average estimated time from cleanout kit shipment to credit application to your Yitty account is 75-90 days.
Articles in this section
- Who do I contact if I have questions?
- What if thredUP does not accept my item?
- Can I drop off my kits in store?
- Can I fill the kit with items other than YITTY or Fabletics product?
- Can I track my items after I send them in?
- Are there any fees?
- How much will I get paid?
- How do I ship my items?
- How long will it take to process my items?
- How can I receive a clean out kit?