General
Membership
Member Credits
- I bought an outfit with a Member Credit, but want to return the top, what will I get back?
- When redeeming a promotional Member Credit, will it automatically be applied to the most expensive thing in my cart?
- What if I have a promotional Member Credit but want to buy more than just one item or outfit?
- What's the difference between a promotional Member Credit and store credit?
- Can I buy extra Member Credits?
- Am I able to use a Member Credit on any item under VIP Member price of $100?
Shopping The Site
- Can Store Credit be used across both sites?
- I can't get through the check out process
- I can't add anything to my cart... Please help!
- How do I buy or redeem a gift card?
- What are VIP Exclusive outfits and how do I get access to this page?
- Does YITTY restock sold-out styles every month?
Skipping the Month
My Account
Retail Stores
Shipping & Returns
- What should I do if my package was lost or stolen?
- How do I return an item?
- Where do you ship?
- Do you offer expedited shipping?
- Can I change or cancel my order once it is placed?
- Do I get free shipping every month as a VIP member?
Fabletics FIT App
- How can I access Fabletics FIT?
- Will there be any ads on the app?
- Who are the trainers teaching the classes?
- Will I be able to track my progress?
- Can I buy the trainer’s outfit?
- What kind of workout options will I have?
Products
- What is the difference between Fabletics and YITTY products?
- Which fabrics have the highest compression?
- What are the different levels of compression?
- Is YITTY available on Fabletics.com?
- Is YITTY true to size?
- Does YITTY have men's clothes?
About YITTY
thredUP
- Who do I contact if I have questions?
- What if thredUP does not accept my item?
- Can I drop off my kits in store?
- Can I fill the kit with items other than YITTY or Fabletics product?
- Can I track my items after I send them in?
- Are there any fees?