General

Membership

• Why was I charged $59.95 vs $54.95?
• Are both Fabletics and YITTY included in my VIP Membership?
• How much does YITTY cost per month?
• Do I have to place an order every month with my VIP Membership?
• How do I sign up to be a VIP member?
• Why should I become a VIP Member?

VIP Credits

• What happens to my VIP credits if I cancel my membership?
• I bought an outfit with a VIP Credit, but want to return the top, what will I get back?
• When redeeming a promotional VIP Credit, will it automatically be applied to the most expensive thing in my cart?
• What if I have a promotional VIP Credit but want to buy more than just one item or outfit?
• What's the difference between a promotional VIP Credit and store credit?
• Can I buy extra VIP Credits?

See all 7 articles

Shopping The Site

• Can Store Credit be used across both sites?
• I can't get through the check out process
• I can't add anything to my cart... Please help!
• How do I buy or redeem a gift card?
• What are VIP Exclusive outfits and how do I get access to this page?
• Does YITTY restock sold-out styles every month?

See all 10 articles

Yitty Loyalty program

• What are the loyalty tiers? Will my current status expire?
• Do my Loyalty points expire?
• What is the Yitty Loyalty Program?

Skipping the Month

• Is there a limit to how many times I can skip the month?
• What happens if I don’t skip the month?

My Account

• Can I unsubscribe from emails?
• How do I update or delete my payment information, address or phone number?
• How do I find my order history?
• I am unable to login to my account.

Retail Stores

• How can I find out if a product is available in my local store?
• Can I return items in store?
• Are retail stores still open?
• Does YITTY have retail stores?

Shipping & Returns

• What should I do if my package was lost or stolen?
• How do I return an item?
• Where do you ship?
• Do you offer expedited shipping?
• Can I change or cancel my order once it is placed?
• Do I get free shipping every month as a VIP member?​

See all 8 articles

Fabletics FIT App

• How can I access Fabletics FIT?
• Will there be any ads on the app?​
• Who are the trainers teaching the classes?​
• Will I be able to track my progress?​
• Can I buy the trainer’s outfit?​
• What kind of workout options will I have?​

See all 9 articles

Products

• What is the difference between Fabletics and YITTY products?
• Which fabrics have the highest compression?
• What are the different levels of compression?
• Is YITTY available on Fabletics.com?
• Is YITTY true to size?
• Does YITTY have men's clothes?

See all 10 articles

About YITTY

• What inspired Lizzo to co-found YITTY?
• What is YITTY?
• Is there a YITTY Shopping App?

thredUP

• Who do I contact if I have questions?
• What if thredUP does not accept my item?
• Can I drop off my kits in store?
• Can I fill the kit with items other than YITTY or Fabletics product?
• Can I track my items after I send them in?
• Are there any fees?

See all 11 articles

Press-Inquiries

• Who can I contact for press or partnership inquiries?

Fab Daddy NFT

• How do I withdraw my NFT from my Nifty Bridge wallet?
• What is a Fab Daddy collectible?
• How do I claim the collectible?
• How do I view my collectible?
• Can I sell or trade my collectible?
• Why can't I see my NFT in my Opensea account?

See all 7 articles